Hornsea Cottage Hospital

I had a very good appointment with Daniel. He thoroughly checked my knee and shoulder and gave some good advice on future exercises and managing my injuries.

Smita was very welcoming and friendly. She instantly made me feel comfortable and at ease. She listened carefully. She explained things clearly. She checked I had understood everything and gave me plenty of opportunities to ask questions. She explained and demonstrated a set of exercises to improve the strength and flexibility in my ankle - she gave me a printout to help guide me through these exercises and also emailed a copy to me as well. Finally she made another appointment with me to see her in 4 weeks.

My experience of a consultation phone call was excellent. The physiotherapist was very understanding of my problems, listened and made me at ease. There is no way you could improve this service as it was brilliant. Thank you very much for listening.

Kevin checked my mobility and gave me more exercises to help with my recovery. He was very easy to talk to and listened to me, he put me at ease and reassured me on my progress.